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How to Connect With Us

There are several ways to connect with CST for urgent or non-urgent support.

Walk in to make an appointment or ask a question. We offer same-day appointments for urgent needs. Students are welcome to relax in our waiting area to wait for an available counselor.

  • CST Business Line (8:30am - 5:00pm): 650-736-6933

Use this number for routine matters such as scheduling or cancelling appointments. 

Book a CST Initial Visit online.

  • CST 24/7 Hotline (for urgent concerns): 650-725-9955

Call the CST hotline for urgent support, 24 hours a day, 7 days a week. After-hours or when CST are not immediately available, the hotline is answered by ProtoCall, a national provider of on-call behavioral health services. ProtoCall’s licensed counselors provide immediate assistance to callers and share information about the call with CST for follow-up the next business day as appropriate. 


For life-threatening emergencies call 911 or go to the nearest hospital. For non-emergency assistance call Stanford’s Confidential Support Team 24/7 Hotline at 650-725-9955