Decoding Mental Health Provider Lists
You have a long list of names of in-network providers from your insurance. Now what?
There are some large hospital clinics near campus. If you see many providers listed at the same address, it is possible that they are all part of the same clinic. If this is the case, you do not need to call all the individual phone numbers on the list. Clinics have their own main telephone line you can call to request an appointment. It is helpful to call during business hours so you can speak with one of their staff. Here are some clinics near campus that may show up in some provider searches:
Stanford Psychiatry Department
- Offices on the following streets: Quarry, Welch, Pasteur, Blake Wilbur, Campus
- Direct contact number: 650.498.9111
Palo Alto Medical Foundation (PAMF)
- Offices located at: 795 El Camino Real in Palo Alto
- Direct contact number: 650.853.2904
How Do I Learn More About the Providers On My List?
You can take a look online to see if the providers on your list have websites with information about their practice. There are also websites (such as Welltrack-connect.com and PsychologyToday.com) where providers may list their practice and specialty information. Keep in mind that online review sites may contain information that is inaccurate or biased, and they may not be the best sources of information that will help you determine if a clinician is a good fit for you. It is recommended that you use information that a clinician has provided about their own practice (such as on their website) as well as your own judgment and comfort when you speak to them directly.