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Obtaining a Refill

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Here you can find out how to get a refill for a prescription, transfer a existing prescription, and more. 

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Obtaining a Prescription Refill When Refills Remain

Walgreens at Vaden hosts a refill hotline at 650.815.2000. For prompt service, call at least one hour before your anticipated pick-up time and leave the following information:

  • Your name
  • Prescription (Rx) number (if you don't have the Rx number, leave the name of the medication)
  • Your daytime phone number
  • Desired day and time of pick-up

Obtaining a Prescription Refill When Refills Have Run Out

If your prescription has run out of refills, and it was written by a Vaden clinician, contact your clinician via secure messaging. In certain instances, he or she may be able to initiate additional refills without seeing you in the clinic.

If your prescription was written by a non-Vaden clinician, contact that provider and ask him or her to call in a new prescription to the Walgreens at Vaden pharmacy at 650.815.2000.

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Transferring a Prescription

If your prescription was originally filled at an outside pharmacy and you wish to transfer it to the Walgreens at Vaden pharmacy, please contact Walgreens at Vaden at 650-815-2000, and provide the following information:

• Your name
• Prescription (Rx) number (if you don't have the Rx number, leave the name of the medication)
• Name and telephone number of the outside pharmacy
• Your daytime phone number
• Date needed

The Walgreens at Vaden pharmacist will call you with any questions and let you know when the transferred prescription is ready for pick-up.