If you or someone you know is in need of immediate assistance, please review the information provided below. Here you'll find details about getting immediate mental health crisis assistance, medical help, sexual assault and relationship violence support and more.
Find Immediate Help Now
Here, you can access helpful links and information when seeking immediate help.
- For life-threatening emergencies or immediate physical safety risks, call 911 (or 9-911 from a campus phone) or go to the nearest emergency room
- For other urgent mental health needs, call the Counseling and Psychological Services (CAPS) line 24/7 to connect with on-call mental health support
- Please Take Note
- CAPS 24/7 line: 650.723.3785
- When CAPS is open (Monday - Friday, 8:30 a.m. - 5:00 p.m. PT) CAPS on-call clinicians are available onsite at Vaden Health Center for urgent support in-person or by phone. After hours, a crisis specialist is available by phone. If you are unsure if your concern is urgent, please do not hesitate to call us.
- Please Take Note
Access immediate sexual assault and relationship violence support
- For urgent support call Stanford’s Confidential Support Team (CST) 24/7 Hotline at 650.725.9955.
- For a non-urgent appointment at CST, use the Vaden web portal or give us a call at 650.736.6933.
- 24/7, 365 days/year supplemental resource for virtual medical and mental health care
- This no cost service offers enrolled students residing in the United States virtual medical and mental health care 24/7, 365 days/year.
- Up to 12 scheduled mental health therapy sessions per academic year
Immediate Medical Help
If you’re facing a serious injury or a sudden health concern, this resource is your quick-reference for lifesaving action and urgent care options.
Life-Threatening Conditions - In the event of serious injury or a clear threat to life, obtain paramedic or ambulance assistance immediately.
- Call 9-911 on campus, or use a blue emergency phone
- Call 911 off campus, or from your cellular phone
- Be prepared to say exactly where you are, and what is wrong
You will be taken to the nearest hospital Emergency Department. The Stanford University Medical Center Emergency Department is the nearest one on campus, located near the intersection of Campus Drive and Quarry Road. Call 650.723.5111.
Call 650.498.2336, extension 1, for advice about where to receive the proper level of care or access options through the button below.
Examples of life-threatening conditions include the following:
- Difficulty breathing for any reason
- Major injury (e.g., open chest wound with trouble breathing; spinal or neck injury with loss of sensation or motion; obvious fracture, especially with visible bone)
- Severe allergic reaction with throat swelling
- Severe asthma
- Unconsciousness or unresponsiveness (e.g., drug or alcohol overdose)
Although the examples listed below may not be life-threatening, get a medical evaluation as soon as possible if you experience any of the following symptoms:
- Significant pain (e.g., in the chest, abdomen, head, neck, or ear, especially with fever)
- Asthma (which is not responding to usual medication)
- Urinary infection (especially with fever or back pain)
- Possible fracture or dislocation
- Any injury with significant pain or swelling
- Laceration (a cut requiring stitches)
- Bee sting reaction (e.g., with hives or swelling of your whole arm or leg)
- Fever in a returning traveler
- Animal bite
After-hours Services When Vaden Is Closed
Even when Vaden Health Services is closed, you still have options. This page guides Stanford students to trusted after-hours care—whether urgent medical attention, counseling support, or other resources you can access around the clock.