Glossary of Insurance Terminology

To help with all those confusing insurance terms, here’s a cheat sheet. (Relax . . . this won’t be on your final exams.)

Brand-name drug – A prescription drug protected by a patent and marketed under a specific name

Co-payment A fee you pay each time you receive certain services at Vaden Health Center or Stanford University Medical Center

Deductible The amount you pay each year before Cardinal Care begins paying benefits for prescription drugs and services you receive off campus

Generic drug – A copy of a brand-name drug that is no longer protected by a patent. Generic drugs typically contain the same active ingredients as brand-name originals. They are usually as effective as, but less expensive than, brand-name originals. Your co-payment is less when you purchase generic drugs.

Aetna Student Health The organization that administers medical benefits included in Cardinal Care. A vast network of doctors, hospitals and other health care providers are associated with Aetna Student Health.

Lifetime Maximum Your lifetime limit on insurance benefits from the plan

Preferred Provider Any doctor or hospital that contracts with Aetna Open Choice PPO. If you are off campus and need care, visiting a preferred provider gives you a higher level of coverage.

Value Options The organization partnered with CAPS that provides the mental health benefits included in Cardinal Care (mental health and substance abuse treatment)

Insurance Office

(650) 723-2135
Submit a HelpSU ticket

Hours & Location
Drop in or schedule an appointment

Insurance Staff


Related Resources

 

Vaden Virtual Health Library

Useful Websites

Medical plan administration AetnaStudentHealth.com
(877) 626-2319

Mental health administration
ValueOptions.com
(800) 667-7374